17th September, 2019 @ 9:00 AM

Process Mapping Fundamentals – Half Day Express Training

Date(s) - 17/09/2019
9:00 am - 12:30 pm

Course Overview

One of the most powerful skills of a modern business analyst is the ability to produce high quality process maps for their organisation.

A well-constructed process map instantly reduces the risk of any project by engaging all stakeholders and creating a shared and accurate understanding of the business at hand.

Our half day express training in Process Mapping Fundamentals will provide each student with a clear understanding of how to create a process map for the job at hand, gather the information to populate it and then facilitate the approval. We will show you how to rapidly evaluate a process, which key questions to ask and then how to document the necessary elements.


Course Content

Process Orientation

Process Levels



Uses & Abuses

Process Maps Types

Development process

Interaction with other BA tools

Why should I attend this training?

By creating good quality process maps you are reducing the risk of your project failure by minimising confusion as to what is happening and what will happen.

This half day course will rapidly show you how to elicit process requirements, document these logically and then present to all stakeholders.  The improvement in your analysis and projects will be remarkable.

‘Success is a process more than a realisation.’

Conrad Hilton

Fast Facts

Learn the fundamentals of Process Mapping

Half Day express training on the 5th April

IIBA Endorsed Education Provider

Certificate of Achievement

Private Courses available

$575 + GST per person


Book today as Process Mapping Fundamentals – Half Day Express Training fills up fast.


Janet Bannister

Janet Bannister is arguably one of Australians best Business Architects and Analysts. With over 30 years of experience Janet will bring insight and wisdom to your session. Having worked across a wide variety of organisations in the UK and Australia as architect and business analyst, Janet has a wealth of experience in project roles stretching back many years

Janet holds the CBAP® certification from the International Institute of Business Analysis. She was the first business analyst in South Australia to obtain this qualification, in 2010.