#60 MOC November 2016 – Pinocchio Product Fibs and why it is ALL a ‘service’
Once upon a time in land far, far away, there lived a little wooden boy who desperately wanted to experience life and be a breathing boy with emotions and the ability to experience all of life’s ups and downs.
No longer satisfied with his wooden legs, his cloth hat or the strings that have faithfully served him to make his arms move, he sought out a fuller user experience.
He wanted to be ‘known’, to have a wonderful engagement and dare we say it, feel the promise of customer intimacy (in a non weird way). And this little fella is just the same as your customers, patients and clients.
They want the bells and whistles of the best product you can craft and delivered with the complete service experience.Come along to this #60MOC and learn all about the importance of service to gracefully deliver your product for profit, purpose and Pinocchio.